
5 Ways Cross-Functional Collaboration Improves Supply Chain Agility
7 November 2025
Top 8 Talent Retention Strategies for the Logistics Workforce of the Future
7 November 2025

FLEX. Logistics
We provide logistics services to online retailers in Europe: Amazon FBA prep, processing FBA removal orders, forwarding to Fulfillment Centers - both FBA and Vendor shipments.
For a long time, “Made in China” used to mean one thing — cheap price, low quality. That’s no longer true. These days, Chinese manufacturers produce everything from cutting-edge electronics to premium beauty products, often matching (or even beating) global quality standards.
No wonder that over 70% of products sold on Amazon are made in China.
But here’s the catch — getting those products into Amazon’s European warehouses isn’t as easy as sending a box overseas. Amazon FBA has strict rules for how every shipment must be labelled, packed, and documented. One wrong barcode or missing label, and your boxes might be rejected, delayed, or hit with extra fees. And that’s not all — to sell in Europe, your products also need to comply with EU customs, safety, and labelling regulations.
So in this article, we’ll walk you through exactly what it takes to get your products from China to Amazon’s European FBA network — step by step. You’ll learn what Amazon expects, what European authorities require, and how to prepare your shipments so they pass every check the first time.
Amazon FBA requirements (what you must prepare before shipping)
If there’s one thing every seller learns quickly about Amazon FBA, it’s this — the rules are strict, and they’re not up for negotiation.
From labelling and packaging to paperwork and pallet sizes, there are a lot of boxes to tick before your shipment even leaves the factory. And for companies new to the program, it’s easy to get lost in the details.
The thing is, Amazon doesn’t make exceptions. Their warehouse systems are built for automation — which means that if one barcode doesn’t scan, one label is missing, or a box is just slightly oversized, your entire shipment can be delayed, rejected, or sent back. That’s why it pays to understand exactly what Amazon expects before you start packing. Once you know the rules, though, the process becomes much smoother — and you’ll save yourself a lot of stress (and extra costs).
So let’s break it all down: here’s what Amazon really wants to see when your products arrive at their European fulfilment centres.
1. Product preparation
Before your shipment even gets close to a warehouse, Amazon expects every single product to be perfectly prepared — as if it’s ready to be picked, packed, and shipped straight to a customer the moment it arrives. That means your packaging and labelling need to be spot on from the start. Amazon’s inbound team doesn’t relabel, repackage, or fix anything for you – they simply accept what meets their requirements and reject what doesn’t.
Here’s what that involves:
- FNSKU labels on every unit: Each product must have its own Amazon barcode. It’s how their system identifies your inventory and ensures it’s linked to your seller account.
- Remove other barcodes: Manufacturer UPCs, EANs, or QR codes can confuse scanners, so make sure they’re covered or removed.
- Clean, safe packaging: Items should arrive clean, sealed, and undamaged. Anything that looks “used” or poorly packed can trigger a rejection.
- Clear labelling for sets or multipacks: If you sell bundles, add a visible “Sold as set – do not separate” label.
- Country of Origin: The “Made in China” country of origin marking must be displayed.
💡 Why it matters: Amazon warehouses process thousands of items per hour. If your barcode can’t be scanned instantly or your product looks unready for sale, it slows down the line – and that’s a quick way to get flagged or fined.
2. Carton and pallet standards
Once your products are ready, the next challenge is getting the outer packaging right — the boxes, pallets, and labels that carry everything to the warehouse. Again, that’s all, so the Amazon’s warehouse scanners can scan and move each product quickly and efficiently. A box that’s too heavy, too big, or missing a label might get your whole delivery rejected, simply because the warehouse team doesn’t have time nor means to “fix” the package so it meets the warehouse requirement. It’s either ready to be scanned right away or rejected.
Here’s what Amazon expects:
- Maximum carton weight: 23 kg (50 lb). Heavier boxes may be refused or require special labelling (“Team Lift” or “Mechanical Lift”).
- Maximum carton dimensions: 63.5 cm (25 in) on the longest side. Oversized cartons jam the conveyor systems and will be flagged.
- Labels in the right place: Every box needs an FBA box label generated from Seller Central — printed clearly and placed on a flat surface, never over a seam.
- If shipping on pallets: Each pallet must have a pallet shipping label and must follow Amazon’s stacking and height rules.
- Use transparent stretch film: Labels must stay visible for scanners — opaque wrap is a common (and costly) mistake.
💬 Pro tip: Before sealing everything up, take photos of one correctly labelled box and one correctly stacked pallet. It’s an easy way to double-check your forwarder’s work — and a life-saver if anything goes wrong later.
3. Shipment documentation
Here’s the part many sellers underestimate — the paperwork. Even if your boxes are perfect, missing or mismatched documents can delay your shipment at customs or at Amazon’s gate. Think of documentation as your shipment’s passport: it proves what’s inside, where it’s going, and who’s responsible for it.
Without it, your products simply don’t exist in the system.
Make sure you have:
- A shipment plan created in Seller Central, including the assigned Amazon warehouse (e.g., DE, FR, PL, CZ).
- A complete commercial invoice and packing list — both must match the details in your shipment plan.
- A valid bill of lading (B/L) or airway bill (AWB) from your forwarder.
- Consistent data everywhere: product descriptions, quantities, and SKUs should match across all documents.
💡 Why it matters: Amazon cross-checks every shipment against your Seller Central plan. If your documentation doesn’t line up, your products may sit “on hold” for days while the system flags them for manual review.
4. Communication with your supplier or freight forwarder
Even if you’ve mastered Amazon’s requirements, your success still depends on the people handling your goods on the ground.
A single miscommunication between you, your factory, and your freight forwarder can undo all your preparation. It’s crucial that everyone involved in your supply chain knows exactly how FBA works — because not every logistics provider does.
Before your shipment leaves China:
- Confirm your supplier understands Amazon’s rules. They should label and pack products according to FBA standards, not just “export-ready.”
- Share visual guides. Amazon provides clear examples of how labels should look — send these to your supplier to avoid confusion.
- Ask your forwarder for photo proof. A quick set of pictures showing the packed cartons, labels, and pallets can save you a ton of trouble later.
- Check all documents before departure. Make sure your forwarder has uploaded or sent copies of the invoice, packing list, and B/L.
💬 Pro tip: Don’t assume your supplier or forwarder “has done this before.” Always verify. Even experienced partners can mix up label templates or skip a barcode — and Amazon won’t overlook it.
3. EU compliance checklist (don’t skip these legal steps)
Getting your shipment through Amazon’s checks is only half the job.
Once your products reach Europe, there’s a whole new layer of rules — and this time, they come from the EU itself.
If you want your products to land safely in Amazon’s European warehouses (and stay there), they need to meet customs, safety, and labelling requirements.
And here’s the truth: a lot of sellers underestimate this part until customs puts their shipment on hold.
So let’s go over what you actually need to stay compliant — and avoid the kind of delays that eat into your profits.
1. Import and customs basics
Before your products even touch European soil, they have to go through customs — and customs loves paperwork.
If anything’s missing or unclear, your shipment won’t move an inch.
Here’s the short version of what you need:
- EORI number: This is your importer ID in the EU. No EORI, no customs clearance.
- Commercial invoice + packing list: These must clearly describe what’s inside the shipment, its value, and who’s sending and receiving it.
- HS codes, duties, and VAT: Every product type has its own tariff code. Get it right to avoid unexpected import taxes.
- IOSS (if you sell to consumers): If you’re selling B2C and your goods are under €150, the Import One Stop Shop makes VAT payments a lot easier.
💬 Pro tip: Customs officers love consistency. If your invoice, shipment plan, and product labels don’t tell the same story — expect a delay.
2. Product compliance and safety
This is where many sellers slip up.
Even if your products are perfectly packaged and labelled for Amazon, that doesn’t automatically mean they meet European safety standards.
Depending on what you sell, you might need:
- CE marking – for electronics, toys, machinery, and other regulated categories.
- EU Declaration of Conformity (DoC) – a signed document that confirms your products meet EU laws.
- Category-specific standards, such as:
- RoHS (for electronics – limits hazardous materials),
- REACH (for chemical content in materials),
- WEEE (for electronic waste management).
💡 Why it matters: Customs officers can (and do) check for these. And Amazon can remove your listings if you can’t prove compliance.
It’s not about luck — it’s about having your paperwork ready before the shipment leaves China.
3. Responsible Person in the EU
Here’s a rule that surprises most non-European sellers:
Some products — like toys, electronics, cosmetics, and health-related goods — must have an EU-based representative, known as the Responsible Person (or RP).
This person or company is your legal contact within the EU. They keep your technical files, respond to authorities, and basically make sure your brand is accountable.
💬 Real-world example:
If you’re selling smartwatches from China on Amazon Germany, you’ll need a Responsible Person located in the EU who can provide compliance documents if regulators ask.
Without one, your products can be blocked at customs or pulled from the marketplace entirely.
4. Packaging and environmental rules
Europe takes packaging waste seriously — really seriously.
If your products come in boxes, bottles, or plastic wraps, you’ll likely need to register with a national recycling or packaging system.
Depending on where you sell, that means:
- LUCID (Germany) – packaging registration.
- CITEO (France) – packaging, electronics, and printed materials.
- Ecoembes (Spain) – packaging waste management.
Also make sure that:
- Your packaging includes the importer’s EU address and any required recycling icons.
- Labels are in the local language — English-only packaging often fails compliance checks.
💬 Pro tip: Don’t assume your factory handles this. Packaging compliance is the seller’s responsibility, not the manufacturer’s.
4. Common mistakes that cost sellers time and money
Everything we wrote above might sound like a lot of paperwork to do and things to track. But as we already said a few times, when it comes to Amazon hyper-optimized warehouse system, even a single mistake might get your products waiting at the Amazon’s doors. In fact, even the most organized or experienced sellers sometimes trip up when shipping to Amazon FBA — especially when their supply chain runs across continents.
Amazon’s requirements can seem straightforward at first, but in reality, one small oversight can snowball into weeks of delay or hundreds of euros in extra fees. So let’s go through some of the most common mistakes sellers make when shipping from China to Amazon’s European fulfilment centres — and what you can do differently.
1. Missing or incorrect FNSKU labels
This is probably the number one reason shipments get rejected.
Every single unit you send to an Amazon warehouse needs its own FNSKU label — not just a generic barcode.
The FNSKU is what links that product directly to your Amazon account. Without it, Amazon can’t tell who owns the item once it enters their system.
What usually goes wrong?
- Suppliers apply manufacturer barcodes (EAN or UPC) instead of FNSKU.
- Labels are printed in the wrong size or low quality, making them unscannable.
- Products have multiple barcodes visible, and Amazon’s scanners pick the wrong one.
✅ How to avoid it:
Send your supplier the exact label template from Seller Central. Have them apply FNSKU labels before packing, and ask for clear photo proof. It takes minutes but prevents weeks of trouble.
2. Oversized or overweight cartons
Amazon’s inbound process is heavily automated — conveyor belts, scanners, and robots move boxes all day long.
If your carton is too heavy or doesn’t fit the system dimensions, the entire shipment can get stuck.
Here’s what often causes issues:
- Boxes over 23 kg (50 lb) aren’t labelled “Team Lift” or “Mechanical Lift.”
- Long or bulky cartons jam conveyor belts or require manual handling.
- Pallets are stacked too high or unevenly, making them unstable during unloading.
✅ How to avoid it:
Weigh and measure every carton before sealing. Keep the longest side under 63.5 cm (25 in) and mark heavy boxes clearly.
If your products are dense or heavy (like liquids, glass, or metal parts), split them into smaller boxes. It might add one more carton, but it saves your delivery.
3. Inconsistent shipment documentation
Documentation mistakes are silent killers in logistics. You won’t notice them until your shipment is sitting at customs or in Amazon’s “Receiving” queue — and nobody knows which box contains what.
Common mismatches include:
- Different product names or SKUs on the invoice vs. the shipment plan.
- Wrong quantities or declared values (a red flag for customs).
- A missing bill of lading (B/L) or incomplete packing list.
✅ How to avoid it:
Keep a single product data sheet that contains SKUs, weights, dimensions, and HS codes — and use that same info everywhere.
Before the shipment leaves China, cross-check your invoice, packing list, and shipment plan line by line.
It sounds tedious, but it’s the difference between a smooth delivery and two weeks of silence from customs.
4. Missing EU compliance documents
Many sellers think compliance is something they can “handle later.” Unfortunately, the EU doesn’t work that way.
If your product falls into a regulated category — like electronics, toys, cosmetics, or anything that touches skin — you need to prove compliance before import, not after.
The most common gaps:
- No CE marking or incomplete test reports.
- Missing EU Declaration of Conformity.
- No Responsible Person in the EU (required for some products).
💬 Real-world scenario:
A Chinese seller shipped a batch of baby thermometers without a valid CE certificate. The shipment was seized by customs, and the seller had to either return or destroy it. The entire loss: nearly €8,000 plus shipping costs.
✅ How to avoid it:
Always confirm your factory can provide test reports and declarations before production.
If not, work with a compliance consultant or third-party testing lab.
And make sure your importer or EU-based partner holds copies of all compliance documents — customs might request them at any time.
5. Miscommunication with your supplier or freight forwarder
Even if you’ve nailed every detail on your side, things can still go wrong if your partners don’t follow the same playbook.
Not every supplier or forwarder understands Amazon’s FBA system — and assumptions can be expensive.
Common examples:
- A supplier prints “Made in China” but forgets the FNSKU label.
- A forwarder uses the wrong Incoterm (like DDP instead of DAP), leading to surprise tax bills.
- Shipments arrive at the wrong Amazon fulfilment centre because the shipment plan wasn’t shared properly.
💬 Real-world scenario:
A seller’s forwarder sent a delivery meant for Amazon France to a warehouse in Germany. Amazon rejected it, and the entire shipment had to be rerouted — costing €1,200 and two extra weeks.
✅ How to avoid it:
Share Amazon’s official FBA prep and delivery guidelines with every partner involved.
Ask your supplier for photos of the finished cartons and pallet labels before shipping.
And confirm your forwarder books a delivery appointment through Amazon’s Carrier Central — without it, the warehouse won’t accept your truck.
6. Ignoring shipment tracking and follow-up
You’d be surprised how many sellers stop checking after their products “ship.”
But even once your cartons are on the water or in the air, things can still go sideways — customs inspections, port delays, missing documents, or warehouse congestion.
💬 Real-world scenario:
A seller ignored tracking updates for a 20-foot container. It was flagged at customs for missing CE documentation and held for two weeks. The seller found out only when Amazon marked the shipment as “Not Received.”
✅ How to avoid it:
Track your shipment daily through your forwarder’s portal or tracking link.
Stay in touch until you get confirmation from Amazon that the goods were checked in.
If you see delays or missing updates, contact both your forwarder and Seller Support immediately — early action can prevent major downtime.
How Flex Logistics helps you ship to Amazon FBA with confidence
By this point, you’ve probably noticed that shipping to Amazon’s European warehouses isn’t exactly a plug-and-play process. Everything, from product packaging and labels to clearance documents, must be done strictly according to Amazon requirements or your products won’t be let into their warehouses, not to mention delivered to the customers. And unfortunately, there are also a dozen of ways things can go sideways if one single step gets missed.
But you don’t actually have to struggle with all those rules and requirements alone – you can let us at Flex Logistics handle those tasks for you. Depending on your needs, we can:
- Make sure your shipment complies with FBA guidelines, resolve any spotted problems, and then forward the shipment to Amazon warehouses,
- Handle all fulfilment tasks (preparing the packages, labelling, packing and shipping to Amazon),
- or help you with the custom clearance documentations, so your packages from China could pass the clearance without any issues and go straight to Amazon FBA warehouses.
We’ve seen every kind of FBA headache (from missing labels and wrong pallet sizes, to shipments held up at customs) and we’ve helped sellers fix them all.
So if you are worried about whether your packages from China will arrive at the Amazon fulfilment centres in Europe without any setbacks, reach out to us – we can lend a hand to make sure that the road from a Chinese factory to the Amazon Centre will be as smooth as possible.
Conclusion
If there’s one thing to remember about shipping from China (or any other country, in fact) to Amazon FBA in Europe, it’s this — details can make or break your shipment. A missing label, a mismatched invoice, or an unchecked certification can turn a smooth delivery into weeks of delay. So before you send anything out, take a few minutes to triple-check the essentials: labels, packaging, documents, and compliance requirements, just to make sure everything is exactly like Amazon expects it. Or, to save your time and nerves, you can let Flex Logistics handle the entire fulfilment process – then you can focus on managing your store, knowing your shipment is in the best hands they can be.








